Dit is een vertaling ter informatie. Bij verschillen is de Engelse versie leidend.
Last updated: July 2026
This Privacy Policy explains how My Heart in Rome collects, uses and protects your personal data, in line with the EU General Data Protection Regulation (GDPR).
1. Data controller
My Heart in Rome, Rome, Italy. Contact: info@myheartinrome.com.
2. What we collect
When you book or contact us, we may collect your name, email address, phone number, tour date and time, pick-up location, language preference and any special requests. Payment is processed by our payment provider; we do not store your full card details.
3. How we use your data
We use your data to confirm and deliver your booking, communicate with you before and after your tour, provide customer support, and comply with our legal obligations.
4. Legal basis
We process your data to perform our contract with you, on the basis of your consent (for example marketing or photo use), and for our legitimate interests in running and improving our service.
5. Sharing your data
We may share data with trusted partners who help us operate: our payment provider, booking platforms (such as GetYourGuide) where you booked through them, and analytics or advertising providers. We never sell your personal data.
6. Cookies
Our website uses cookies. Please see our Cookie Policy for details.
7. Your rights
You have the right to access, correct, delete or restrict the use of your personal data, and to object to processing or request data portability. To exercise these rights, contact us at info@myheartinrome.com. You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).
8. Data retention
We keep your data only for as long as necessary to provide our service and to meet legal and accounting obligations.
For any questions about this policy, contact us at info@myheartinrome.com or call +39 380 786 27 75.
